Download notes of PROFESSIONAL COMMUNICATION (NAS-104/NAS-204)
Syllabus of PROFESSIONAL COMMUNICATION (NAS-104/NAS-204)
Unit-1 Fundamentals of Communication
Technical Communication: features: Distinction between General and Technical communication;
Language as a tool of communication; Levels of communication: Interpersonal, Organizational, Mass
communications; The flow of Communication: Downward, Upward, Lateral of Horizontal (Peer group):
Importance of technical communication; Barriers to Communication.
Unit-II Constituents of Technical Written Communication
Words and Phrases: Word formation. Synonyms and Antonyms; Homophones; Select vocabulary of
about 500-1000 New words; Correct Usage: all Parts of Speech; Modals; Concord; Articles; Infinitives;
Requisites of Sentence Construction: Paragraph Development: Techniques and Methods- Inductive,
Deductive, Spatial, Linear, Chronological etc; The Art of Condensation-various steps.
Unit-III Business Communication
Principles, Sales & Credit letters;
Claim and Adjustment Letters; Job application and Resumes.
Reports: Types; Significance; Structure, Style & Writing of Reports.
Technical Proposal; Parts; Types; Writing of Proposal; Significance.
Negotiation & Business Presentation skills.
Unit-IV Presentation Strategies and Listening Skills.
Defining Purpose; Audience & Local; Organizing Contents; Preparing Outline; Audio-visual Aids;
Nuances of Delivery; Body Language; Dimensions of Speech: Syllable; Accent; Pitch; Rhythm;
Intonation; Paralinguistic features of voice; Listening Skills: Active Listening, Passive Listening. methods
for improving Listening Skills.
Unit-V Value-Based Text Readings
Following essays form the suggested text book with emphasis on Mechanics of writing.
(i) Humanistic and Scientific Approaches to Human Activity by Moody E. Prior
(ii) The Language of Literature and Science by A. Huxley
(iii) Man and Nature by J.Bronowski
(iv) The Social Function of Literature by Ian Watt
(v) Science and Survival by Barry Commoner
(vi) The Mother of the Sciences by A.J.Bahm
(vii) The Effect of Scientific Temper on Man by Bertrand Russell.
1. Improve Your Writing ed. V.N.Arora and Laxmi Chandra, Oxford Univ. Press, 2001, New Delhi..
2. Technical Communication: A Practical Approach: Madhu Rani and Seema Verma- Acme Learning,
3. Technical Communication- Principles and Practices by Meenakshi Raman & Sangeeta Sharma,
Oxford Univ. Press,2007, New Delhi.
1. Communication Skills for Engineers and Scientists, Sangeeta Sharma et.al. PHI Learning
Pvt.Ltd,2011, New Delhi.
2. Business Correspondence and Report Writing by Prof. R.C.Sharma & Krishna Mohan, Tata McGraw
Hill & Co.Ltd.,2001, New Delhi.
3. Word Power Made Easy by Norman Lewis, W.R.Goyal Pub. &Distributors, 2009,Delhi.
4. Developing Communication Skills by Krishna Mohan, Mecra Bannerji- Macmillan India Ltd. 1990,
5. Manual of Practical Communication by L.U.B.Pandey: A.I.T.B.S. Publications India Ltd.; Krishan
Nagar, 2013, Delhi.
6. English Grammar and Usage by R.P.Sinha, Oxford University Press, 2005, New Delhi.
7. Spoken English- A manual of Speech and Phonetics by R.K.Bansal & J.B.Harrison, Orient
Blackswan, 2013, New Delhi.
8. Business English by Ken Taylor, Orient Blackswan, 2011, New Delhi.